At Palmer Gas & Oil, Safety First isn’t just a motto for us, it’s something we live by. We meet all industry standards for safety, and our entire team works to ensure the safety of our employees and our customers.
NO FLAMES OR SPARKS. Extinguish all smoking materials or open flames. Do not turn on any lights or appliances.
LEAVE THE AREA IMMEDIATELY. Evacuate everyone from the building or area where you smell gas and get to a safe distance far from the source.
SHUT OFF THE GAS. If safe to do so, turn off the main gas supply valve on your propane tank. Close the valve by turning it to the right (clockwise).
REPORT THE LEAK. From a safe location, call us immediately at 603-898-7986, or 911 if necessary.
DO NOT RETURN TO THE BUILDING OR AREA until an emergency responder, or qualified service technician determines that it is safe to do so.
GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.
WHAT TO DO IF YOU SMELL GAS ?
If you think you smell propane in your home, camper, RV or the area around any gas equipment, or if a gas alarm signals the presence of propane, you should IMMEDIATELY follow these suggestions:
- Extinguish all smoking materials and any other open flames or sources of ignition.
- Everyone should vacate the building, vehicle or area.
- Move away without using any electric switches, appliances, thermostats, or telephones.
- Close the gas shutoff valve on the propane tank or cylinder (if safe to do so).
- Call your propane supplier and/or your local fire department from a cellular telephone or a neighbor’s telephone.
- Even if you do not continue to smell propane do not open or turn on the propane supply valve. Do not re-enter the building, vehicle or area. Let a qualified propane service technician and/or emergency personnel check for escaped propane.
- Have a properly trained propane service technician repair the leak. The propane service technician or emergency responder needs to determine that the leak situation has been fully resolved. The propane service technician should check all of your gas appliances and re-light any appliance pilots.
- Return to the building, camper, RV or area only when the service or emergency technician indicates it is safe to do so.
- For more information about propane safety and emergency situations please click here.
For any and all oil leaks please contact Palmer Gas & Oil at 603.898.7986. We will immediately send out a service technician to address the spill, and report the spill to the NHDES if it falls within the requirements. Additionally, please call your local fire department or 911 if necessary.
CARBON MONOXIDE SAFETY
- Often called the invisible killer, carbon monoxide is an odorless, colorless gas created when fuels (such as gasoline, wood, coal, natural gas, propane, oil, and methane) burn incompletely. In the home, heating and cooking equipment that burn fuel can be sources of carbon monoxide.
- CO alarms should be installed in a central location outside each sleeping area and on every level of the home and in other locations where required by applicable laws, codes or standards. For the best protection, interconnect all CO alarms throughout the home. When one sounds, they all sound.
- Follow the manufacturer’s instructions for placement and mounting height.
- Choose a CO alarm that has the label of a recognized testing laboratory.
- Call your local fire department’s non-emergency number to find out what number to call if the CO alarm sounds.
- Test CO alarms at least once a month; replace them according to the manufacturer’s instructions.
- If the audible trouble signal sounds, check for low batteries. If the battery is low, replace it. If it still sounds, call the fire department.
- If the CO alarm sounds, immediately move to a fresh air location outdoors or by an open window or door. Make sure everyone inside the home is accounted for. Call for help from a fresh air location and stay there until emergency personnel.
- If you need to warm a vehicle, remove it from the garage immediately after starting it. Do not run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not covered with snow.
- During and after a snowstorm, make sure vents for the dryer, furnace, stove, and fireplace are clear of snow build-up.
- A generator should be used in a well-ventilated location outdoors away from windows, doors and vent openings.
- Gas or charcoal grills can produce CO — only use outside.