Service Plans
Trust your
COMFORT TO US
Our Service Plan options provide you benefits such as an Annual Tune-Up, Priority 24 Hour Emergency Service, 20% Discount on Parts & Labor along with the peace of mind that all your systems are running safely and efficiently. Properly maintained systems can increase their lifespan and save you money!
Service Reminder
Our after-hours team is always ready to assist with the following issues outside of normal business hours.
• No Heat/No Hot Water
• Fuel Leaks
• Odor Calls
Please call our main number at 603-898-7986 and our answering service will be happy to assist you.
All other services including but not limited to furnace cleanings and tune ups, pool heater services, air conditioner services or outages, generator services or outages, as well as all other general service appointments are available during regular business hours, Monday through Friday from 8:00 am to 5:00 pm. Please call our office to schedule an appointment.
To protect your year-round safety and comfort, see our service plans below for your propane, heating oil, and cooling equipment.
Heating Comfort PLANS
Oil and Propane Heating Comfort Plans are applicable for one heating unit.
Annual Tune-Up | Overall Equipment Condition Assessment | 20% Off Diagnostic Charges & Repairs | Priority Scheduling
Oil tune-up includes, but is not limited to the following, as needed:
- Clean heating unit, vent pipe and chimney base.
- Clean and adjust electrode and nozzle assembly.
- Replace oil nozzle and oil filter.
- Test and adjust all safety and operating controls.
- Inspect vent pipe, barometric damper, and combustion chamber.
- Test oil pump operation.
Perform combustion analysis and make adjustments to maximize efficiency.
PROPANE tune-up includes, but is not limited to the following, as needed:
- Test carbon monoxide levels.
Clean and adjust burners and inspect heat exchanger. - Install air filter (customer supplied).
- Inspect vent pipe and gas valve.
- Test and tighten all wiring and connections.
- Flush condensate drain to protect overflow.
- Check temperature rise.
- Check the gas pressure at the gas valve.
- Perform combustion analysis and make adjustments to maximize efficiency.
See here for additional terms and conditions.
A/C Comfort PLAN
A/C Comfort Plan is applicable for one air conditioning unit.
Annual Tune-Up | Overall Equipment Condition Assessment | 20% Off Diagnostic Charges & Repairs | Priority Scheduling
Tune-up includes, but is not limited to the following, as needed:
- Lubricate all moving parts.
- Clean or replace air filters (customer supplied).
- Flush condensate drain to protect against overflow.
- Clean outdoor condenser coil.
- Clean and check the blower motor (and belt if applicable).
- Test “temperature drop” at return and supply air; adjust blower speed.
- Safety test all controls for proper operation.
- Inspect start and run capacitors and relays for bulges, rust, and leaks.
- Tighten and safety test all wires and connections.
- Record operating pressures and temperatures.
- Measure refrigerant superheat or sub-cooling to fine-tune its charge.
- Test “temperature drop” at return and supply air; adjust blower speed.
- Test meter voltage and amperage in all motors; test for worn bearings.
- Test condition of compressor contacts.
See here for additional terms and conditions.
Mini Split Comfort PLAN
Mini Split Comfort Plan is applicable for one head and one condenser.
Annual Tune-Up | Overall Equipment Condition Assessment | 20% Off Diagnostic Charges & Repairs | Priority Scheduling
Tune-up includes, but is not limited to the following, as needed:
- Lubricate all parts.
- Clean air filters.
- Flush condensate drain to protect against overflow.
- Clean outdoor condenser coil.
- Clean and check the blower motor (and belt if applicable).
- Safety test all controls for proper operation.
- Plans for additional heads/condensers are available at an additional cost.
See here for additional terms and conditions.
GENERATOR Comfort PLAN
Generator Comfort Plans are applicable for one generator.
Annual Tune-Up | Overall Equipment Condition Assessment | 20% Off Diagnostic Charges & Repairs | Priority Scheduling
Tune-up includes, but is not limited to the following, as needed:
- Change and dispose of engine oil/filter.
- Inspect air filter and replace at additional cost, if needed.
- Replace spark plug(s) or check gap per manufacturer.
- Clean and tighten battery terminals.
- Check/tighten control and power wiring connections.
- Check/adjust valve(s) as recommended by manufacturer.
- Check for evidence of vibration and leakage.
- Check the crankcase breather hose.
- Check and clean air ducts and louvers.
- Visually inspect insulation and wires for fire hazards.
- Inspect the engine and battery heaters for proper operation (if applicable).
- Inspect mounting bolts, brackets and coupling connections.
- Inspect fuel line and connections for leaks.
- Check for trouble or fault codes.
- Check operation of transfer switch. (If transfer switch requires repair, this service is performed at additional cost.)
- Check and record AC output voltage and frequency.
- Check the gas regulator lock up / flow pressure.
- Check if generator requires firmware update and update
as necessary.
See here for additional terms and conditions.
Tank Guard PLAN
TANK-GUARD® Protection Plan Overview:
- All oil tanks must be pre-qualified prior to initial TANK-GUARD® treatment. A service technician will come to your home, review your tank, and submit an eligibility report to verify that your tank qualifies for our TANK-GUARD® Plan. We use visual inspection guidelines as recommended by the National Oilheat Research Alliance (NORA).
- If your tank qualifies, our service team will schedule a work order to have your tank treated with a concentrated TANK-GUARD® liquid corrosion inhibitor. (You do not need to be home for this appointment, TANK-GUARD® is administered through your oil tank’s fill pipe.)
- Your TANK-GUARD® Protection Plan will automatically be renewed each year and your tank will be treated annually with the TANK-GUARD® corrosion inhibitor.
- The concentration is heavier than oil and settles at the bottom of the tank to neutralize acidity and shield the inside bottom of the oil tank with a molecular film, thus reducing rusting, electrolytic pitting, and sludge.
- TANK-GUARD® is safe, effective, and does not affect your furnace’s performance or fuel efficiency.
- If your tank leaks from internal corrosion while it is enrolled on the Tank-Guard® Program, Palmer Gas & Oil will arrange to replace the tank, and you will receive a generous credit toward the replacement cost.
See here for additional terms and conditions.
Your equipment must qualify* for our Heating Oil Comfort PLUS Plan.
Annual Comprehensive Tune-up | Free Repairs on Listed Items | Free Diagnostic Charges | 20% off all Other Repairs | Priority Service
Tune-up includes, but is not limited to:
- Clean heating unit, vent pipe and chimney base.
- Clean and adjust electrode and nozzle assembly.
- Replace oil nozzle and oil filter.
- Test and adjust all safety and operating controls.
- Inspect vent pipe, barometric damper and combustion chamber.
- Test oil pump operation.
- Inform customer of equipment condition.
For a list of parts covered, please click here.
*Please note your heating system must be less than 10 years in age for one of the qualifications.
Annual Comprehensive Tune-up | Free Repairs on Listed Items | Free Diagnostic Charges | 20% off all Other Repairs | Priority Service
Tune-up includes, but is not limited to:
- Test carbon monoxide levels.
- Clean and adjust burners and inspect heat exchanger.
- Install air filter (customer supplied).
- Inspect vent pipe and gas valve.
- Test and tighten all wiring and connections.
- Flush condensate drain to protect overflow.
- Check temperature rise.
- Check gas pressure at gas valve.
- Inform customer of equipment condition. Recommend necessary repairs. For a list of parts covered, please click here.
Electrician Services
Electrician services include, but are not limited to:
- Light switches
- Outlets
- Panel service
- Ceiling fans
- Light fixtures
- Indoor/outdoor lighting
- Spotlights
- Post lights
SAFETY TIP SPOTLIGHT:
Don’t Let Freeze-Ups
Put You in a Jam!
If you leave your heating system operational while your home is unoccupied for an extended period of time, your home could be at risk.
GO PAPERLESS!
Save a Stamp, Money
and More
Send an email to info@palmergas.com, along with your account number, and tell us you would like to go paperless and earn 250 Palmer Points (Coming soon to our North Hampton Office customers!)! We will do the rest.
TECH TIP OF THE MONTH:
Know the law before
you start digging!
Did you know it is the law to call Dig Safe® before digging on your property? Whether you are a do-it-yourselfer or hire a professional... learn what to do before you start digging.